Data & Account Deletion

In accordance with Google Play Developer Policies and global data privacy standards, Services 4 Irrigation provides full transparency and control over your personal data and account credentials. This page explains what data is deleted, what data may be retained, and how you can request deletion.

1. What Data Can Be Deleted

Upon receiving a validated account deletion request, the following information will be permanently removed from our active systems:

• User Account & Profile: Full name, login email or username, hashed authentication password, and contact telephone number.
• Session Tokens & Credentials: Active login tokens, device identifiers, and cached authentication state.
• Farmer & Contact Registry Records: Personal contact info (phone numbers, addresses) registered by or associated with your profile, if requested by the scheme tenant authority.

2. What Data May Be Retained & Retention Period

Certain records may be retained for a limited period solely to fulfill mandatory legal, audit, and agricultural scheme operational compliance:

• Completed Financial Records: Historical invoice records, tax documents, and digital KHQR/Cash payment audit trails must be retained for up to 5 years as required by national financial accounting and taxation laws.
• Agronomic Scheme Data: Anonymized season production summaries and aggregated water distribution metrics stripped of personal identifying information.

3. How to Request Account & Data Deletion

Users and field officers can request account and data removal through either of the following methods:

4. Processing Timeline

Once your identity and association with the tenant organization are verified:

• Active account access will be disabled within 48 hours.
• Personal data and credentials will be permanently purged from active databases and secondary backups within 30 calendar days.
• A formal confirmation of deletion will be transmitted to your email address upon completion.